Return Policy - Return Policy

Effective Date:24th Aug 2023

Welcome to (the "Website"), owned and operated by Raj Biosis Private Limited ("Company," "we," "us," or "our"). We are committed to providing you with quality products and excellent customer service. This Return Policy outlines our guidelines and procedures for returning products purchased from our Website.

1. Eligibility for Returns:

You may be eligible for a return under the following conditions:

The product was purchased directly from

The product is in its original, unopened packaging.

The return request is made within [number of days] days from the date of delivery.

The product is not listed as non-returnable or final sale.

2. Non-Returnable Items:

Certain items are non-returnable and cannot be refunded. These include:

Products that are opened, used, or damaged.

Perishable goods.

Personal care items.

Products purchased on sale or as part of a promotional offer.

3. Return Process:

To initiate a return, please follow these steps:

Contact our customer service team at [customer service email or phone number] to request a Return Authorization (RA) number.

Pack the product securely in its original packaging to prevent damage during return shipping.

Include a copy of the original packing slip or order confirmation with the return.

Clearly write the RA number on the outside of the package.

Ship the return to the address provided by our customer service team.

4. Return Shipping Costs:

Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (e.g., incorrect or damaged item).

5. Refund Process:

Once we receive the returned item and verify its eligibility, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow 10 days for the refund to appear in your account.

6. Exchanges:

At this time, we do not offer direct exchanges. If you wish to exchange a product, please follow the return process and place a new order for the desired item.

7. Damaged or Defective Products:

If you receive a damaged or defective product, please contact our customer service team immediately. We will arrange for a replacement or refund, as appropriate.

8. Contact Us:

If you have any questions or concerns regarding our Return Policy, please contact us at, +91-98281-22223.

Please note that this Return Policy is subject to change at the discretion of the Company. It is recommended to review the policy before making a purchase.

Note: This is a general template for a return policy. It's important to tailor the policy to the specifics of your business and consult with legal professionals to ensure compliance with applicable laws and regulations.